Work Opportunity: Production and Media Systems Support Engineer

November 02, 2022

Title: Production and Media Systems Support Engineer

Employed by: CCTV Center for Media and Democracy

Date Posted: October 2022

Supervised By: Master Control Operator

Status: Non-Exempt

Hours: Full Time, some evenings and weekends

Compensation Range: $22-$26/hour based on experience

Advertising Description: CCTV Center for Media + Democracy is a nationally recognized community media center based in Burlington, Vermont. We are looking for a creative and organized technical systems engineer who is excited to apply technical solutions to community needs in our mission of opening the doors to local democracy and community participation. For complete job description go to: 

Hours, Salary and Benefits: The position is full-time, hourly with some weekday evenings and occasional weekend hours. Starting wage of $22-26/hour commensurate with experience, skills, education and training. This position has the opportunity to move to a full-time position with benefits.

CCTV is an Equal Opportunity Employer. Candidates of diverse backgrounds are encouraged to apply.”

Send resume and cover letter to Meghan O’Rourke, Project Director, morourke [at] cctv [dot] org. Position open until filled.

Job Description: The Production and Media Systems Support Engineer is a creative problem solver with hands-on experience in video engineering, desktop support, and other technical fields to provide technical services to CCTV and all of its projects. The Media and Systems Support Engineer works closely with the team to build, maintain, and support our multimedia operations.

Education, Experience, and Skills:

  • Experience with A/V production engineering for both mobile and permanent setups.
  • Experience with desktop support for Mac and PC operating systems.
  • Ability to plan, design, implement and follow up on technical system installations.
  • Familiarity and experience with Adobe editing software, OBS, Zoom, and other online video platforms.
  • Experience with at least 4 of the following: FFmpeg, Open Broadcast Encoder, Open Broadcast Studio, NewTek Network Device Interface (NDI) Protocol, and Haivision Secure Reliable Transport (SRT) Protocol.
  • Some experience administering NewTek Tricaster and/or Tricaster Advanced Live Switching software a plus.
  • Understanding basic website design, functionality, and maintenance. Drupal, HTML/CSS, Javascript, all part of the current systems.
  • Basic Command Line Interface Skills on Windows, Linux, and MacOs
  • Familiarity with Nginx and/or Wowza Streaming Engine for media delivery over HTTP/S.
  • Basic knowledge of IP networking.
  • Knowledge of Digital Video standards, codecs, and container formats.
  • Familiarity with SDI Video, Analog Video.
  • Knowledge of IP Video, DVB, ASI, and MPEG2 / MPEG4 Transport Streams a plus.
  • Familiarity with NFS and SMB network-based file sharing.
  • Experience with Audio mixers and troubleshooting studio and broadcast related Audio issues.
  • Strong mechanical and technical troubleshooting skills; able to find solutions when the solution is not immediately apparent.
  • Strong organizational and time management skills with attention to detail.
  • A professional and resourceful work method; the ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects at a time.
  • Commitment for CCTV’s mission.

Schedule and work environment

  • This position is both in office with on-call hours and follows our production schedule needs with regular evening and occasional weekend hours. 
  • Some travel required for off-site meetings and events.
  • Primarily within an open office environment with moderate noise levels.
  • Must be able to occasionally lift and/or move up to 30 lbs.
  • Accommodations may be made to enable individuals with disabilities to perform the essential functions.

CORE COMPETENCIES

  • Technical Savvy and Learning: Strong technical knowledge and appetite for learning new and best practice systems for communications media.
  • Patience and Technical Communications Acumen: Ability to take in complicated requests and needs from people with little to no technical understanding and translate those to communicable and actionable steps.
  • Problem Solving and Decision Making: Experienced at making sound and timely decisions in accordance with the organization's vision, mission, core purpose and strategic thrusts - taking in both overt and underlying issues.
  • Learning Proficiency: Loves to learn and explore new ideas and systems for meeting customer and staff needs. Takes pleasure and pride in staying up-to-date on current technical trends.

Communications: Exceptional written and verbal communications. Ability to keep team members informed and to close the loop on all tasks and projects.